KEY INTEGRATIONS
Defect Connectivity Hub
This page is the two-way sync story. Guided Site captures on the device. Inspections and Defects holds the plot record. The Hub keeps punch and defect workflows in Procore, Trimble Fieldview, Access Coins, Salesforce or Dynamics 365, and returns status to that record. Partner-specific setup lives on each integration page.
Connect, do not rip out. Book a demo on a site you already run in those tools.
The structural problem
A punch list or defect ticket is useful operational infrastructure. It is not the full residential record. Tickets alone miss the handover baseline, the inspection PDF in the vault, homeowner visibility by journey stage, and a portfolio view of SLA risk.
Site teams should not abandon Procore, Fieldview or Coins to get that trail. The Hub keeps those workflows intact and writes the same items onto the governed plot record used in aftercare.
Definition
The Hub is the two-way sync layer between Guided Home's plot record and strategic site or CRM systems. It is not a replacement construction management system, and it is not the capture app. Site teams keep the tools they already know. Guided Home holds the continuous residential record those tickets sit inside.
Capture
The iOS app writes photos, pins, checklists and Part L to the device first.
Record
The plot record: priority, owner visibility, contractor routing and SLA.
Two-way sync
This page. How the record item reaches Procore, Fieldview, Coins or CRM, and how status comes home.
Partner detail
Procore, Coins, Trimble, Salesforce and Dynamics hold connector-specific setup only.
Systems connected
The Hub expands. The systems below are the ones published in the integrations library today.
Punch items stay in the construction record. Status returns to the plot.
Integration page →Field tasks and defects stay visible to aftercare without re-entry.
Integration page →ERP plot and defect notifications stay aligned with the governed record.
Integration page →Defect cases in the CRM stay tied to the same plot history.
Integration page →Buyer cases and plot status stay aligned with site and aftercare.
Integration page →How capture flows on a live plot
Snagging: yes, and much more. The same offline walk can raise a defect, complete a checklist, pin a location and capture Part L evidence. Those items land on one plot record before the Hub moves the defect into a site punch or CRM case.
Different delivery partners often run different site tools. Guided Home holds one shared plot record. Owner-visible items can surface on the white-label resident journey at yourcompany.guidedhome.co, with Apple and Android apps, by journey stage and milestone. Site teams do not change tool to make that possible.
What stays where
Site teams keep familiar punch, task and ERP workflows. Guided Home adds aftercare continuity, inspection PDFs in the vault, contractor routing on the plot record, and a portfolio view in the Executive Dashboard. Journey stages and milestones control what a homeowner can see. There is no extra workflow invented to replace the site tool.
If you already run Procore for delivery, read the Procore handover path and the Procore proof. The Hub sits on top of that stack. It does not ask the site team to leave it.
See it on one live site
Thirty minutes. Demo against your current process. No migration exercise.
Questions
The Defect Connectivity Hub is the two-way sync layer between the Guided Home plot record and the site or CRM systems teams already use. Guided Site captures. Inspections and Defects holds the record. The Hub moves defects to Procore, Trimble Fieldview, Access Coins, Salesforce or Dynamics 365, and status can flow back.
Not if Procore (or Fieldview or Access Coins) is already working as operational infrastructure. Keep those tools for site workflows and use Guided Site plus the Hub so offline captures and aftercare still share one governed plot record.
Guided Site captures on the device. Those items land on the plot record in Inspections and Defects. The Hub syncs them into the site system as punch or defect items, and updated statuses return so customer care and, where enabled, homeowners see the same truth.
The Hub connects to Procore, Trimble Fieldview, Access Coins, Salesforce and Dynamics 365. The library expands over time. Do not assume a connector that is not listed.
Guided Site is capture. A defect raised there is a defect on the Inspections and Defects plot record. The Hub then syncs that record item into the connected site or CRM system, and status changes come back.
This page is the two-way sync story across the connected systems. The Procore, Trimble Fieldview, Access Coins, Salesforce and Dynamics 365 pages hold partner-specific detail only. They link back here for the Hub overview.
